Shipping
*FOREVER HEATHER INC & RETAIL THERAPY BY FH IS NOT RESPONSIBLE FOR LOST, MISSING, OR DAMAGED ITEMS THAT HAPPEN AS A RESULT OF SHIPPING.
All orders will be processed within 24-48 hours if your order is received Monday through Friday before 12PM PST. Holidays and Weekends are excluded. Orders placed on a Saturday or Sunday will be processed on the following Monday. Orders placed on a Saturday or Sunday will also ship on the following Monday unless that Monday falls on a Holiday.
Order acknowledgment and confirmation of product availability will be sent to you via email after your order is completed. An order tracking number will also be included in a separate order completion email.
All orders are shipped in the continental US via USPS and can take anywhere from 3-10 days to arrive (excluding orders placed Friday after 12pm through Sunday). If you are shipping to Alaska or Hawaii and choose the USPS option, please allow up to 3 weeks for your order to arrive.
*We verify all credit cards before shipping. If you are shipping to an address other than your billing address, the postal service used will require a signature so please be aware of this. Your tracking number will let you know what day you can expect your order.*
Please note that all packages are shipped uninsured. We will not be held responsible should USPS or UPS lose your package. You will only be charged for the items that are shipped to you, along with any charges for expedited shipping.
On the app there is a Flat Rate $7 + 12hs of Free Shipping on All APP Orders, Not Applicable to Website orders. Plus Free Shipping on orders over $125
FREE SHIPPING ON ALL ORDERS OVER $125
Merchandise purchased online may not be exchanged in-store!
We appreciate your business + support!